Customer Service Representative

SL Staffing Services
Published
2019-03-08
Location
Archdale, North Carolina
Category
Job Type
Compensation
13.50

Description

This is a contract to permanent position. Pay rate will go up once hired directly on with client.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

‚ÄčQualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Must have excel experience.

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